Privacy Policy
At Solo Communications Marketing Inc (hereinafter Solocom), we do everything in our power to respect the privacy of our users and the confidentiality of data collected on our Web site.
For the sake of transparency, we would like to inform you about how we collect your personal information, and for what purposes and in what ways it is stored and used.
As such, this Privacy Policy sets out all the details you need to know about our personal information handling practices.
If, however, you have any questions about this Privacy Policy, would like a copy of your personal information, or would like your personal information destroyed, please contact us.
Responsible for the protection of personal information :
Suzanne Morisset
Director of Operations and Studio
info@solocom.ca
514 281 7656 [107]
Solocom website: https://solocom.ca/
Table of contents
Last modified in September 2023
Collecting personal information
Information we collect
When you browse our site, we may collect or process personal information such as :
- Your contact information (name, address, e-mail address, telephone number)
- Your communications with Solocom
- Data on your use of the site and the devices you use to access it (type of Web browser, referring/exit Web pages, operating system version, hardware model, personal computer platform and IP address).
- Recruitment information when a job application is submitted (curriculum vitae, work history, academic training, etc.).
Solocom does not collect any sensitive information, such as religious or political beliefs, ethnic origin, sexual orientation, health status, credit card numbers, etc. Nor do we collect data on minors.
Forms
When you leave a message or comment via a form on our Web site, the personal information entered, as well as your IP address and your browser’s user agent, is collected to enable us to sort out unwanted messages and comments.
Transmission of personal, confidential or sensitive data
If you upload images or documents to our website, we recommend that you ensure that they do not contain EXIF data containing GPS coordinates or confidential information.
Our customers, partners, collaborators or employees who need to send us confidential or sensitive information are invited to do so only via our secure, encrypted form. In this way, we ensure that data is encrypted during transmission and storage.
Cookies and Pixels
The Solocom website uses browser cookies to personalize your user experience. These cookies expire after one year.
The Solocom website also uses pixel tags, which are small, unique graphic elements used to measure your interactions as you navigate the site and the services offered.
Embedded content from other websites
Pages or articles on this site may contain embedded content (e.g., videos, images, articles, links, etc.). Any content embedded from other websites behaves in the same way as if the visitor were visiting these other sites.
As a result, personal data may be collected by these sites. If you have an account or are logged in to their site, they may also use cookies, install third-party tracking tools or track your interactions with embedded content.
Data storage
Where is your personal information stored?
Our customers’ data is stored by Solocom in Zoho or Google Workspace. Zoho uses Amazon’s encrypted servers in the United States, and soon in Canada. Google Workspace stores data on encrypted servers in Google data warehouses.
Personal information, as well as messages or comments transmitted via our website forms, is stored on Amazon’s encrypted servers. A backup copy is also stored on DropBox, which also has secure storage servers.
For more information on the data storage solutions we use, please consult the following links:
How long is your personal information stored?
Customer personal information collected by Solocom is stored indefinitely. As it is stored in our secure environments, this information allows us to offer you fast and efficient service when you make a new request.
Any information collected via forms on our site is also stored indefinitely.
What are your rights of access to your personal information?
As a user, you may, at any time, ask Solocom to see your personal information, including that which you have provided to us, and ask us to delete it from our storage systems.
If you have any questions about this process or to contact us: info@solocom.ca
